Frequently Asked Questions
Are b condoms FDA approved?
Yes. All b condoms undergo rigorous testing to meet or exceed FDA requirements. Our condoms are triple-tested to provide maximum safety, efficacy, pleasure and safety.
Are b condoms made from latex?
Yes. b condoms are manufactured with premium natural rubber latex. We do not currently offer a non-latex option. However, we use all-natural latex without fillers to help reduce adverse reactions.
How are b condoms different?
b condoms are the most premium condom offered for sale in the U.S. We use the highest manufacturing standards and all of our condoms are triple tested. We are also the only condom manufacturer with Zinc-enhanced condoms.
What does Zinc-enhanced mean?
Zinc is known as the “ultimate sex mineral” because it can help boost the sex lives of men and women by improving both erectile function and vaginal lubrication. We understand the benefits to men and women alike and decided to include Zinc as one of the components of our condoms.
Are your products vegan-friendly?
Yes, all of our products are manufactured from either natural plant based or synthesized sources. None of the ingredients are derived from animal sources, and our condoms do not contain glycerin, parabens, spermicide and petrochemicals.
What kind of lubricant do you use?
Our condoms are lubricated with premium silicone lubricant.
What does “Refuse to Follow” means?
Refuse to follow is our recognition of the community of people that are striving and working to build our lives on our own terms. We are the only self-funded, independent condom company in the U.S. We maintained our independence because we felt it was important to be our own boss, to speak openly and honestly about our culture and to provide an filtered perspective on the health issues impacting our community. Our miraculous survival story would be impossible without you, and we will go as far as you push us. We are your condom company, your voice, your experience and we will continue to refuse to follow as we continue down the road less traveled.
Why did you name the company b condoms?
We choose “b” condoms because the “b” represents the core of the brand. You can bSafe, bYourself, bTrue or b whatever you want to b, as long as you bHealthy. We believe in a world without limits, and we want each of you to join in being the true you.
Does b condoms supply product for events?
b condoms does not presently supply free product for events. However, if you are interested in having product available, we can provide product for your event at our partner discount for your attendees. Please reach out using the contact us page to discuss your upcoming events so we can determine which products will best suit your needs.
Are your packages shipped in discreet packaging?
Yes! Our products are shipped in discreet packaging with no mention of b condoms. We use basic brown packaging and/or USPS shipping envelopes. Your credit card statement will show a charge from B Holding Group, LLC - and we use B Holding Group, LLC on our shipping labels.
My package is missing, what should I do?
If you have not received your package in a timely manner it may have been lost in transit by USPS. Please contact us at email@example.com so we can personally take care of your situation and get your items delivered ASAP!
What should I do if I receive the wrong item(s)?
If you have received an incorrect item please email us with your name, order number, and which item(s) you are missing. We will send the correct item(s) as well as a prepaid shipping envelope for you to return the incorrect item(s)!
Am I able to cancel or return my order?
No. All purchases made through our website are final. If you have an issue with the product, please contact us at firstname.lastname@example.org.
When will my order ship?
Orders generally ship within 1-2 days of the order being placed. We do not ship on the weekends or holidays.
How much does shipping cost?
Standard shipping is $3.00 on all U.S. orders. International shipping is $10 flat rate!
How long does domestic shipping take?
We use USPS First Class Mail, which generally takes about 3-5 days! We ship all of our packages out of New York, New York. Shipping time is based on your proximity to our location.
How long does international shipping take?
Packages shipped to international addresses generally take 10-15 business days to arrive. Shipping overseas to an APO address can take up to 45 days to arrive.
How do I use my coupon code?
Enter your gift or coupon code in the box under the discount section during the checkout process. Hit apply and the discount amount will be immediately reflected on the order total!
The friend I referred to b condoms made an online order, how do I receive my $20 credit?
Your $20 gift card will be automatically emailed to you within 3 days of the referral purchase date!
How do I carry b condoms in my retail store?
Please email email@example.com for further information!
How do I carry b condoms in my non-profit?
Please email firstname.lastname@example.org for further information!
Can I use b condoms for my fundraiser?
Please email email@example.com for further information on fundraising!
I have other questions you have not covered in the FAQ section!
If you have any additional questions please email us at firstname.lastname@example.org :)